Terms & Conditions

Last Updated: January 30, 2025

Welcome to Elite Worklife Cleaners. These Terms and Conditions govern your use of our website, eliterworklifecleaners.com, and the purchase of our residential cleaning services. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

1. Definitions

  • “Company”, “we”, “us”, or “our” refers to Elite Worklife Cleaners.
  • “User”, “you”, or “your” refers to any individual or entity using our website or services.
  • “Services” refer to our residential cleaning services designed for working professionals.
  • “Website” refers to eliterworklifecleaners.com.

2. Use of Website and Services

  • You must be at least 18 years old to use our website and services.
  • You agree to provide accurate and complete information when booking our services.
  • You are responsible for maintaining the confidentiality of any account details used to access our services.

3. Booking and Payments

  • All service bookings must be made through our website or by contacting us at [email protected].
  • Payments must be made in advance or as otherwise agreed upon at the time of booking.
  • We accept various payment methods, including credit/debit cards and electronic transfers.
  • Pricing may vary based on location, scope, and additional services requested.

4. Cancellation and Rescheduling

  • Cancellations must be made at least 24 hours before the scheduled cleaning to avoid a cancellation fee.
  • Rescheduling requests should be made with at least 24 hours’ notice, subject to availability.
  • No-shows or last-minute cancellations may be subject to a fee of up to 50% of the service cost.

5. Scope of Services

  • We provide residential cleaning services based on the agreed-upon scope at the time of booking.
  • Clients must ensure access to the premises at the scheduled time.
  • We do not move heavy furniture or handle hazardous materials.
  • Additional services may be requested at an extra charge.

6. Liability and Damage Policy

  • We take great care when providing our services, but we are not liable for pre-existing damages or wear and tear.
  • Any claims for damages must be reported within 24 hours of the service completion.
  • We are not responsible for lost or misplaced items unless caused by negligence on our part.

7. User Responsibilities

  • Users must provide accurate contact details and ensure safe access to the property.
  • Personal belongings and valuables should be stored securely before our team arrives.
  • Any special cleaning requests should be communicated at the time of booking.

8. Privacy Policy

  • We collect and process personal data in accordance with our Privacy Policy, which can be found here.
  • By using our website and services, you consent to our data collection and usage practices.

9. Intellectual Property

  • All content on our website, including text, images, logos, and design, is the property of Elite Worklife Cleaners and may not be used without permission.
  • You may not copy, reproduce, or distribute our content without prior written consent.

10. Termination of Services

  • We reserve the right to refuse or terminate services at our discretion if a user violates these Terms and Conditions.
  • Inappropriate behavior, fraud, or failure to make payments may result in service termination.

11. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • Our total liability for any claims is limited to the amount paid for the disputed service.

12. Dispute Resolution

  • Any disputes shall be resolved through negotiation in good faith.
  • If unresolved, disputes shall be subject to the jurisdiction of the courts of New Jersey, USA.

13. Changes to Terms and Conditions

  • We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website.
  • Continued use of our services after updates constitutes acceptance of the revised terms.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Elite Worklife Cleaners
528 Amsterdam Ave, Roselle Park, NJ 07204
Email: [email protected]

Thank you for choosing Elite Worklife Cleaners!