Privacy Policy
Effective Date: January 30, 2025
At Elite Worklife Cleaners, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, ElitWorkLifeCleaners.com, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Data Controller Information
Elite Worklife Cleaners
528 Amsterdam Ave, Roselle Park, NJ 07204
Email: [email protected]
2. Data We Collect
We collect various types of information to provide and improve our services, including:
a) Personal Data
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party providers)
b) Technical Data
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data via cookies and analytics tools
c) Other Voluntary Data
- Information you provide via contact forms, surveys, or customer service inquiries
3. How We Use Your Data
We use your data for the following purposes:
- To provide services: Booking and managing residential cleaning appointments.
- Customer communication: Responding to inquiries and customer support requests.
- Marketing & promotions: Sending newsletters, special offers, and service updates (with opt-out options).
- Website improvements: Analyzing website traffic to enhance user experience.
- Legal compliance: Fulfilling obligations under applicable laws and regulations.
4. Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: When you subscribe to marketing communications.
- Contractual necessity: To fulfill our services and agreements.
- Legitimate interests: To enhance user experience and service quality.
- Legal obligations: To comply with regulatory requirements.
5. Data Sharing & Disclosure
We do not sell or rent your data. However, we may share data with:
- Service providers (e.g., payment processors, email services, IT providers) who assist in delivering our services.
- Legal authorities if required by law or to protect our legal rights.
- Business transfers in the event of a merger, sale, or acquisition.
All third parties are contractually required to process data securely and in compliance with GDPR.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is securely deleted.
7. Data Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Secure encryption of sensitive data.
- Access controls and authentication.
- Regular security audits.
- Compliance with industry security standards.
8. Your Rights Under GDPR
Under the GDPR, you have the following rights:
- Right to access: Request a copy of your data.
- Right to rectification: Correct inaccurate or incomplete data.
- Right to erasure: Request deletion of your data under certain conditions.
- Right to restrict processing: Limit how we use your data.
- Right to data portability: Receive your data in a structured format.
- Right to object: Withdraw consent for certain uses.
- Right to lodge a complaint: File a complaint with the relevant data protection authority.
To exercise these rights, contact us at [email protected].
9. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience. You can manage or disable cookies via your browser settings. For more details, please refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their privacy policies.
11. International Data Transfers
If we transfer data outside the European Economic Area (EEA), we ensure adequate safeguards, such as Standard Contractual Clauses (SCCs), to protect your data.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the Effective Date updated accordingly. Continued use of our website constitutes acceptance of these changes.
13. Contact Us
For questions about this Privacy Policy or your data rights, please contact us at:
Elite Worklife Cleaners
528 Amsterdam Ave, Roselle Park, NJ 07204
Email: [email protected]